Business Systems Analyst

3 weeks ago

Tampa, Florida, United States Zenith American Full time
Job Description

Job Title: Web Systems Analyst

Department: Business Systems

FLSA: Exempt

Status: Full Time


Position Summary:

We are seeking a highly motivated and energetic individual to join our IT Business Systems team as a Web Systems Analyst. The successful candidate will support client-facing Web Applications and work closely with stakeholders to understand business goals and objectives.

Key Duties and Responsibilities:

  • Serves as IT Subject Matter Expert on Web Portal Applications: Assist with prioritizing and defining roadmap for Web Portal Applications, work closely with stakeholders to understand business goals and objectives, partner with stakeholders and developers to continuously groom the web applications features backlog, and communicate web applications roadmaps both internally and to clients.
  • Evaluates and analyzes project requirements: For new or modified systems and determines feasibility, cost, and time required.
  • Lead discovery & requirements activities: With stakeholders in Client Services, Operations, and IT.
  • Prepares system specifications: And solution proposals, facilitates reviews with stakeholders.
  • Engages internal and 3rd party development teams: On design, build, and testing of system changes.
  • Works with business owners: To secure user acceptance, conducts training, and supports business operations during and after implementation.
  • Co-ordinates with Security team: To ensure security requirements are met, and vulnerabilities are addressed.
  • Serves as an expert: And provides day-to-day user support to business teams.
  • Analyzes system issues: To find root cause of a defect and revises programs as necessary to correct.
  • Follows best practices: In IT service delivery, including Incident, Problem Management, and Change management.
  • Provides timely status reports: To Project Management Office and IT Management.
  • Performs other duties: And special projects as required.

Minimum Qualifications:

  • 10+ years of experience in designing and developing web applications.
  • Excellent understanding of modern web standards & architectures.
  • Working knowledge of Web & Database tool-sets - SQL Server, NET, PHP, HTML5, and JavaScript frameworks.
  • A self-starter and motivated individual, with a problem-solving attitude and ability to respond to business needs with minimal guidance.
  • Ability to engage with stakeholders to bring to surface and synthesize their needs and pain-points.
  • A good understanding of project management methodologies.
  • Excellent organizational and time management skills.
  • Excellent attention to detail, demonstrated problem-solving skills, and strong analytical skills.
  • Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation.
  • Candidates with business knowledge and experience in Healthcare and Welfare Plans Administration systems, will be preferred.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic Web Systems Analyst with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices, and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service, and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American.

We realize the importance of a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more.

Interested in learning more about our company or the other career opportunities available? Visit us at Zenith American Solutions.

Zenith American Solutions is proud to be an Equal Opportunity workplace.

Job Posted by ApplicantPro

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