Field Service Technician

7 days ago


St Louis, Missouri, United States eXcell Full time

Job Overview:

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We are seeking a skilled Field Service Technician to join our team at CompucomStaffing. As a Field Service Technician, you will be responsible for providing technical support to clients onsite in St Louis, MO. This role requires excellent communication skills, attention to detail, and the ability to work independently.

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Key Responsibilities:

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  • ">
  • Provide technical support to clients onsite in St Louis, MO">
  • Track and monitor issues, provide notes and feedback">
  • Manage triage, troubleshooting, and resolution to client scope on IT equipment">
  • Document efforts, issues and resolutions, close cases / tickets daily">
  • Complete all assigned projects and tasks">
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Requirements:

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The ideal candidate will have a minimum of 1+ years of technical support experience, A+ Certification, and familiarity with various operating systems (e.g., Windows OS, OSX, Linux / Unix). Experience with copper and fiber cabling and various terminating connectors is also desired. Exceptional customer service skills, self-motivation, and excellent time management and reporting skills are essential for this role.

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Benefits:

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We offer a comprehensive benefit package that includes Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.

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About eXcell:

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eXcell, a division of CompuCom Systems, Inc., provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit #INDCCStaffing

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Estimated Salary:

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$45,000 - $60,000 per year based on experience and location



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