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Maitre D' Host

1 month ago

Annapolis, Maryland, United States Maggiano's Little Italy Full time
Job Summary:
As a Maitre D', you will be responsible for providing exceptional guest service by greeting and seating guests in a timely and efficient manner. You will also be responsible for overseeing the dining room and ensuring that all guests have a positive experience.

Key Responsibilities:

  • Greet and seat guests in a timely and efficient manner
  • Oversee the dining room and ensure that all guests have a positive experience
  • Communicate with servers, bussers, and other host staff to ensure seamless service
  • Complete all side work as assigned and maintain a clean and organized workspace
  • Master the restaurant's computer register system and perform comp and void procedures as needed
  • Train and educate host staff on standing operating procedures
  • Assign service staff workstations as needed


Requirements:

  • Prefer a minimum of 2 years full-service restaurant Maitre D' experience or the equivalent
  • Must have accurate mathematical skills
  • Must be able to pass an exam in English with 90% or better in each of the following: menu and specials, wine list, liquor list and specialty drinks, liquor liability laws and knowledge, and restaurant layout
  • Must be willing and able to meet personal schedule requirements punctually, be warm and sincere in personality, relate to guests with a sense of humor, maturely interact with guests, remember guest details, provide a persona compatible with the established image of the restaurant, respond to the needs of difficult guests, stand for long periods of time, move safely throughout the restaurant, work amidst noise in a confined crowded space, work with and account for large sums of money, and move chairs and transport high chairs and/or booster seats to tables as needed


What We Offer:

  • Great pay
  • Overtime eligibility for full-time work over 40 hours/week
  • Paid Sick Leave benefits available in applicable states
  • Benefits package with health, dental, and life insurance
  • FREE Education assistance
  • Scratch kitchen
  • Authentic family recipes
  • Lots of other perks and discounts