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Floor Supervisor Full-Time Position
2 months ago
Floor Supervisor Full-Time Job Description
Job Summary: We are seeking a highly motivated and experienced Floor Supervisor to join our team at PVH Corp. As a key member of our store operations team, you will be responsible for assisting and supporting the Store and Assistant Manager in all aspects of the store, including personnel, product, merchandising, and visual functions, business processes, and results for the store.
Key Responsibilities:
- Direct and motivate the store team to provide exceptional customer service, generate sales, and minimize losses while ensuring the store is visually distinctive and impeccably maintained.
- Maximize associate productivity, ensure compliance with company standards and policies, and create an environment that is results-driven.
- Assist in the development of associates through feedback, coaching, and training.
- Demonstrate effective written and verbal communication skills.
- Develop proficiency in all operational policies and procedures.
- Manage time and prioritize tasks effectively.
Managerial Responsibilities:
- Maximize sales by ensuring the TH Customer Service program is executed to standard and merchandise styles and sizes are well represented on the sales floor.
- Assist with training, developing, and executing S.G.M. and TH Customer Service.
- Communicate statistical results and identify business needs.
- Communicate with the team at Take 5 meetings regarding individual sales performance and other key performance indicators such as UPT, conversion, store results, product sales, and other information to help them provide great service and achieve goals.
- Assist with training, monitoring, and executing Direct Replenishment and Recovery process.
- Recognize problems, analyze causes, and generate alternatives and solutions.
- Represent the TH image through personal and professional appearance.
Operational Responsibilities:
- Understand and comply with all company policy, procedures, and operations.
- Receiving and processing shipments and transfers.
- Follow Inventory Shrinkage Improvement Program.
- Assist to ensure the store has all necessary tools and knowledge of how to use them adequately.
- Maintain the highest level of security and safety awareness within the store.
- Store opening and closing.
- Able to lift a minimum of 40 pounds and able to stand for long periods of time.
Leadership Responsibilities:
- Work with store management to source the best talent through networking and recruitment, interviewing, hiring, and orientation process. Identify new hires who possess skills representative of the TH Brand and image.
- Assist in the development of all associates to be knowledgeable in areas of product and sales by communicating openly, honestly, and constructively.
- Create energy, excitement, and recognition around team and individual accomplishment and successes.
- Participate and assist the Store Manager in weekly management meetings and quarterly staff meetings.
- Change schedules, adapt to the needs of the position, undertaking night shifts, weekends, and holidays.
- Demonstrate teamwork and lead by example within the store.
Merchandising & Visual Responsibilities:
- Assists in making business decisions based on current sell-through strategies.
- Maintains elevated store presentation by training and overseeing standards as defined by brand standards and company directives with an eye for detail.
- Keep management informed of all merchandise and visual related issues.
- Execute markdowns and re-merchandise, as needed.
- Maintain store organization, fixtures, hardware, and general cleanliness.
Subject to Eligibility Requirements:
Pay Range: $19.00
PVH Corp. is an Equal Opportunity Employer
We are committed to providing a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.
