Pharmacy Department Manager
5 days ago
The primary purpose of this position is to oversee the daily activities of the Pharmacy department within a retail store. Additionally, to assist customers with their health care needs by filling prescriptions and providing excellent customer service. The incumbent is also required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
The incumbent is also required to perform all tasks in observance of Rite Aid's brand and strategy and adhere to our core values and service attributes.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Description
% of Time Spent
- Ensure the accuracy and appropriateness of all prescriptions filled by completing Drug Utilization Review and Final Quality Assurance, applicable to state and federal Board of Pharmacy regulations.
- Immunize and vaccinate patients and administer other recommended clinical programs including MTM (Medication Therapy management) when available, Pay for Performance, community outreach and all other new or ongoing programs as identified to build profitable business and script growth.
- Oversee the daily activities of the Pharmacy department.
- Counsel customers with regard to medications filled at the pharmacy.
- Ensure growth and profitability of Pharmacy Department.
- Handle and resolve customer issues, complaints and questions to build customer trust and loyalty.
- Comply with all federal and state laws and regulations.
- Interact with physicians to gain additional information about customers and prescriptions to be filled.
- Ensure excellent customer service by Pharmacy associates.
- Maintain a clean and efficient Pharmacy department.
- Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback, and advocating a culture of recognition, appreciation and praise.
- Maintain appropriate security of the Pharmacy department.
- Maintain reports for controlled, outdated, and recalled medications; and prescription and customer files.
- Manage pharmacy inventory at acceptable levels to fulfill customer need.
- Ensure compliance with all policies and procedures for controlled substance dispensing and record keeping.
- Prioritize Pharmacy Department tasks and follow through to ensure all tasks are completed in a timely manner. Including, but not limited, to cycle counts, inventory management and will-calls to customers.
- Supervise the work completed by Pharmacy Technicians, Wellness Ambassadors and other support staff while on duty.
- Comply with the policies and procedures outlined in the Retail Hazardous Waste Program.
Qualifications
Pay Rate: $70.25/hour- $77.25/hour
Education and/or Experience Bachelor's degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy, and Immunization Certification through an accredited organization (i.e. APhA) plus a minimum of one (1) year experience as a licensed Pharmacist; or equivalent combination of education and experience. In addition, the associate should have experience in a retail environment.
This position requires the following Licenses and Certifications:
• Valid Pharmacist License in the state practicing pharmacy.
• Valid Immunization Certification.
• Valid Immunization License in the state practicing pharmacy, if required by state regulations.
Pharmacist License - In the state of original licensure, in addition to reciprocity in states of application
Fair Chance Act
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the California Fair Chance Act, we will consider qualified applicants with a criminal history. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we identify a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.
For more detailed information around city/state required notices, click here to access a list of disclosures.
New Jersey Law Against Discrimination (LAD)
The New Jersey Law Against Discrimination (LAD) prohibits unlawful employment discrimination based on an individual's race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), familial status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status).
Indiana Applicants:
It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
Maryland Applicants:
Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Drug-Free Workplace Policy
Note to All Applicants Regarding Rite Aid's Drug-Free Workplace Policy: Rite Aid maintains a strict policy prohibiting illegal drug activity and using, being under the influence of, or possessing illegal drugs and/or alcohol during the Work Day as well as on Company Property as defined in Rite Aid's Drug-Free Workplace Policy. Rite Aid conducts post-offer pre-employment drug testing of all job candidates. Additionally, the Company conducts drug and/or alcohol testing in certain pre-promotion, reasonable suspicion, and post-accident scenarios along with drug loss investigations unless expressly prohibited by law. You have the right to refuse to submit to testing; however, a refusal to submit to a test when asked will result in the withdrawal of a conditional offer of employment or termination of employment. All records relating to drug tests shall be kept confidential. A copy of the policy is available from hiring management upon request.
Applicant Statement
I certify that the above statements are true and complete. I understand that the making of false statements or omitting information in this Application or in any resume or other materials submitted in connection with this application will be grounds for disqualification from employment or immediate discharge upon discovery thereof. I further understand that unless specifically altered by a written employment contract, executed by an officer of the Company, my employment will be terminable at will, either by myself or Rite Aid, at any time, with or without cause and with or without prior notice. I authorize Rite Aid to verify all education, training and professional licensure/certifications claimed by me and to secure from my former employers and references information concerning my professional accomplishments, salary, work characteristics, ability and reasons for leaving. Every conditional offer of employment with Rite Aid is subject to a criminal background check to determine his or her suitability for the position. Applicants will be required to sign an authorization to perform a criminal background check only if the applicant receives a conditional offer of employment and I understand that I will be required to submit to a drug test in accordance with Rite Aid policy. In compliance with the federal Immigration Reform and Control Act, I certify that, if hired, I will provide, within three (3) business days from the date my employment begins, proof of my identity and eligibility for employment in the United States.
EEO Statement
Rite Aid is an equal opportunity employer and is committed to cultivating a diverse work environment where individual differences are appreciated and respected. It is our policy, through responsible management, to recruit, hire, train, and promote associates regardless of their race, color, national origin, religion, sex, sexual orientation, disability, age, or any other basis protected by state or federal law. The objective of this policy is to ensure conformity with the principles of equal opportunity employment when making employment decisions and administering compensation, benefits, transfer, and social and recreational programs. Rite Aid prohibits unlawful retaliation against any person who reports harassment or discrimination.
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