Medical Office Assistant

3 weeks ago

Mooresville, North Carolina, United States Piedmont HealthCare Full time
Job Summary

Piedmont HealthCare is seeking a highly skilled and compassionate Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities
  1. Patient Care: Assist physicians with patient care, clerical, environmental, and organizational tasks. Schedule appointments, manage patient charts, and provide information to patients to ensure they fully utilize and benefit from our clinic services.
  2. Clerical Support: Send and receive patient medical records, obtain lab/x-ray reports, and complete forms/requisitions as needed. Verify insurance coverage and patient demographics, and manage documents to ensure accurate and timely filing.
  3. Environmental Responsibilities: Set up instruments and equipment according to department protocol, clean exam/procedure rooms, and maintain infection control. Order, sort, and store supplies, and restock exam/procedure rooms.
  4. Organization and Communication: Respect and promote patient rights, respond to emergency codes, and share problems with immediate supervisors quickly. Cross-train to provide coverage for other employees as needed.
Requirements
  • Education: High school diploma, some college preferred. MOA diploma preferred.
  • Experience: Experience in healthcare or a practice setting with clinical duties is required. CNA's are encouraged to apply.
  • Certifications: Maintains CPR certification.
Working Conditions

Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, and adequate space. Exposure to communicable diseases and other conditions common to a clinic setting.

Physical and Mental Demands

Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 50 pounds. Requires sitting and standing for long periods of time.

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