Data Entry Specialist

3 weeks ago


San Francisco, California, United States Workoo Technologies Full time
About the Job

The Data Entry Specialist will be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. This role involves processing trade deal purchases in customer profiles and identifying/addressing discrepancies between TD Ameritrade and fund companies or transfer agents.

Key Responsibilities
  • Review subscription deals or transfer requests
  • Client/Advisor account exceptions

Regulatory Commitments
  • Reconciliation of Business, Dividend, and Transactions Breaks
  • Reconciliation across BOS and Fund Companies
  • Review and analysis of correct tax coding and corrections of tax coding issues
  • Internal/External system improvements or concerns
  • Root cause of breaks between TDA, the Fund, etc
  • Providing method or technology service alternatives to Management
  • Remediating transfer issues with the Fund or Opposite Firm Client or Company Partner Service
  • Answering business partner inquiries concerning Fund details requirements/eligibility
  • Providing follow up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
  • Prompt and correct finalization of client investing and dividend demands

Work Environment
This role engages mostly with Retail and Institutional Service Teams using email, phone, Slack, Overview, and Salesforce. The role directly interacts with and embodies TD Ameritrade Cleaning in our daily connections with fund businesses, transfer agents, opposite agencies, and other external company partners.
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