Technical Consultant

4 weeks ago


Huntsville, Alabama, United States Philips Full time

About the Role:

This position will support our clients in the Southern Georgia and Alabama area to install, implement, service, test, and troubleshoot complex Philips solutions on their IT networks.

Your Key Responsibilities:

  • Provide technical recommendations that best suit the environment based on customer requirements, supporting the transition from a break-fix operating model to a customer solution-focused operating model.
  • Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources, including clinical, sales, and service partners.
  • Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments, providing a technical review of system configuration to ensure viability of system performance during implementations.
  • Diagnose and resolve electronic, networking, and mechanical problems.
  • Travel across the specified geography is required, with occasional overnight stays and travel by air and/or train.

Requirements:

  • A current, valid Cisco Certified Network Associate (CCNA) certification.
  • A bachelor's degree in computer science, electronics, biomedical, or other related disciplines, or an equivalent combination of education and experience.
  • Network configuration and/or troubleshooting experience with 5+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.
  • Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.

About Philips:

We are a health technology company that believes every human matters. We strive to improve the lives of others through our work.


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