Customer Service Supervisor

3 weeks ago


Foley, Alabama, United States Walmart Full time
Job Overview

We are seeking a Customer Service Supervisor to join our Front End Service team at Walmart Supercenter #904. As a key member of our team, you will be responsible for ensuring excellent customer service and compliance in the front-end area.

About the Role

The ideal candidate will have a strong focus on customer satisfaction, as well as excellent communication and leadership skills. You will be responsible for processing returns/refunds, carrying out financial transactions, and providing assistance to customers with their queries.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience
  • Process returns/refunds and conduct financial transactions accurately and efficiently
  • Assist customers with their queries, providing solutions to their problems
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
Salary and Benefits

We offer a competitive hourly rate of $22-$32 per hour, depending on experience. In addition to your base salary, you will also receive performance-based incentives and other benefits, including health insurance, 401(k) matching, and paid time off.

Requirements

To be successful in this role, you will need:

  • A strong focus on customer satisfaction and excellent communication skills
  • Ability to work collaboratively as part of a team
  • Basic mathematical skills and attention to detail
  • Availability to work flexible hours, including evenings and weekends
Why Join Us?

At Walmart, we are committed to helping our employees succeed. We offer comprehensive training and development programs, as well as opportunities for career advancement. Our associates enjoy a range of benefits, including health insurance, 401(k) matching, and paid time off. Whether you're looking for a new challenge or want to kick-start your career, we'd love to hear from you



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