Logistics Operations Manager

2 weeks ago


Delphos, Ohio, United States FST Logistics Full time
Job Title: Dispatch Manager

At FST Logistics, we value ownership, active listening, and a passion for innovation. Our employee-owners are driven to help our company grow and thrive in a fast-paced environment.

We're seeking a highly skilled Dispatch Manager to join our team. As a key member of our operations team, you will be responsible for monitoring and tracking fleet and contract carrier truck movements to ensure accuracy and delivery of customer freight.

Your primary responsibilities will include:

  • Communicating with drivers to ensure on-time service is provided for all shipments
  • Responding to activities of drivers via internet satellite, text, and phone
  • Initiating "check calls" with drivers on all pickups and deliveries
  • Maintaining timely updates in freight movement systems
  • Providing detailed shift transitions and resolving issues
  • Communicating with Fleet Maintenance and repair providers
  • Directing drivers on options and resolving pick-up and delivery challenges
  • Performing various reporting duties in support of customer and Customer Service communication
  • Working cooperatively with Customer Service and Dispatch teams to provide solutions for customers' needs

We're looking for a candidate with 1+ year of experience in transportation, strong computer skills, and the ability to solve practical problems and manage multiple tasks in a fast-paced environment. If you're a team player with excellent phone skills and a "can-do" attitude, we encourage you to apply.

FST Logistics is an equal opportunity employer and welcomes applications from diverse candidates.


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