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Patient Engagement and Adherence Coordinator

3 weeks ago

Brooklyn, New York, United States The Brookdale Hospital Medical Center Full time
Job Title: Patient Engagement and Adherence Coordinator

The Brookdale Hospital Medical Center seeks a highly skilled Patient Engagement and Adherence Coordinator to join our team. As a key member of our HIV care program, you will be responsible for developing and implementing strategies to engage patients in their care and improve adherence to treatment.

This is an exciting opportunity to make a meaningful difference in the lives of our patients. You will work closely with our multidisciplinary team to identify and address barriers to care, develop individualized care plans, and provide education and support to patients and their families.

Responsibilities:
  • Develops and implements strategies to engage patients in their care and improve adherence to treatment.
  • Conducts outreach along with Peer Navigators to link patients to care or reengage patients in care.
  • Engage newly diagnosed patients referred to other areas.
  • Manages a caseload of patients and completes initial assessments/reassessments, case conference notes, and services plans with the patients assigned to determine progress in program.
  • Assists patients with no insurance with obtaining ADAP, Medicaid, or other insurances.
  • Conducts eligibility screening and intakes using approved protocols and forms and documents information in the electronic medical record.
  • Presents cases at the Multidisciplinary Case Conferences to discuss patients' progress, and/or barriers to achieving viral suppression, and documents outcomes of case conference for each patient discussed, in the EMR using the Case Conference template.
  • Collaborates with the patients assigned to the Peer Educator to develop plan to meet patients' care needs.
  • Conducts home visits to re-engage patients lost to care.
  • Documents all patient encounters and attempts to contact patients in progress notes in the EMR.
  • Completes daily AIRS encounter form and log sheet and submits to the Data Management Specialist at the end of each week for entry into AIRS.
  • Assists or leads adherence group activities with the Program Manager and the Peer Navigator.
  • Attends HIV/AIDS forums, work groups, and conferences to stay abreast of trends and changes within the HIV-related care and treatment.
  • Provides timely and appropriate referrals to onsite and offsite service providers as appropriate.
  • Participates in QA/PI activities.
  • Perform other duties as assigned.

Qualifications:
  • High School or GED required.
  • Bachelors Degree in Human Services or other related field preferred.

Salary: $60,000 - $80,000 per year