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Assistant Store Manager

2 months ago

Modesto, California, United States Famous Footwear Full time

About the Role:

Famous Footwear is seeking a highly motivated and experienced Store Manager to lead our sales team and deliver exceptional customer experiences. As a Store Manager, you will be responsible for inspiring your team to meet sales goals, creating a positive and engaging store environment, and ensuring that our customers receive outstanding service.

Key Responsibilities:

  • Lead and Develop the Sales Team: Inspire and motivate your sales team to achieve sales targets, provide coaching and feedback to improve performance, and develop a culture of excellence within the team.
  • Customer Experience: Create a welcoming and engaging store environment that meets the needs of our customers, ensuring that every customer interaction is positive and memorable.
  • Store Operations: Oversee the day-to-day operations of the store, including visual merchandising, inventory management, and loss prevention.
  • Brand Standards: Ensure that our stores meet the highest standards of brand presentation, including visual displays, product knowledge, and customer service.
  • Performance Metrics: Monitor and analyze sales performance, customer satisfaction, and other key metrics to inform business decisions and drive improvement.

Requirements:

  • Proven experience as a Store Manager or similar role in a retail environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to analyze data and make informed business decisions.
  • Highly organized and able to prioritize tasks effectively.