Restaurant Host/Hostess

5 days ago

Jonesboro, Arkansas, United States Huddle House Full time
Job Summary

The Restaurant Server will oversee the day-to-day operation of first-class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section.

Key Responsibilities
  • Customer Service: Greet all customers with a smile and a verbal greeting, review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table.
  • Food Preparation and Delivery: Using proper, approved abbreviations, submit tickets to the cook's station, deliver food in a timely manner to the customer when food is ready.
  • Cash Handling and Inventory Management: Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
  • Prepping and Cleaning Duties: Complete the position checklist while stocking and preparing the unit for the next shift, perform all prepping and cleaning duties as detailed or assigned by supervisor.
  • Communication and Teamwork: Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints, know the menu, the daily features when applicable, which juices, add-ons, and desserts to suggestively sell products.
Requirements
  • Excellent Customer Service Skills: Ability to communicate effectively with all restaurant staff.
  • Previous Restaurant Experience: Some previous restaurant experience preferred.
  • Teamwork and Adaptability: A 'can-do' attitude and willingness to be at work during your shift.

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