Ice Cream Retail Specialist

2 weeks ago


Tempe, Arizona, United States Magnet Partners - Häagen-Dazs Full time

We are seeking a highly motivated and customer-focused individual to join our team as an Ice Cream Retail Specialist. In this role, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and ensuring smooth operations.

About the Job

This is a unique opportunity to combine your passion for ice cream with your enthusiasm for customer service and sales skills. As a Sales Associate at Magnet Partners - Häagen-Dazs, you will play a vital role in creating memorable moments and spreading joy with every scoop.

Key Responsibilities
  • Crafting frozen delights: Prepare ice cream scoops, Dazzlers, shakes, smoothies, and cakes with care and precision.
  • Operating the point-of-sale system: Handle orders and payments efficiently with a friendly attitude.
  • Maintaining cleanliness and organization: Keep the customer area, production space, and storage areas tidy and well-stocked.
  • Restocking ingredients: Ensure all necessary supplies are replenished throughout your shift.
  • Adhering to shift procedures: Follow best practices for shift management to support smooth operations.
What We Offer

We believe in rewarding hard work and dedication. As part of our team, you'll enjoy:

  • Competitive pay: Including base pay plus tips ($12-$15 per hour).
  • Opportunities for growth: Advance your career with us.
  • Performance bonuses: Earn extra rewards for outstanding performance.
Why You Should Apply

Growth potential: We offer excellent opportunities for career advancement.

Positive work environment: Join a fun and dynamic team.

Performance incentives: Get recognized and rewarded for going above and beyond.

Requirements

To thrive in this role, you'll need:

  • Availability: flexible for nights or weekends as needed.
  • Product knowledge: Be familiar with Häagen-Dazs products and confidently describe them to guests.
  • Recipe accuracy: Follow menu recipes precisely and weigh ingredients accurately before preparation.
  • Service excellence: Use the proper scooping method and ensure courteous interactions with every guest.
  • Professional appearance: Maintain a neat, complete uniform and show up on time for scheduled shifts.
Preferred Qualifications

Customer service skills: Experience in a customer-facing role is a plus but not required.

Teamwork: Collaborate effectively with coworkers and contribute to a positive team environment.

Problem-solving: Handle guest concerns with empathy and care.

Willingness to learn: Open to performing all assigned duties with enthusiasm.



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