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Business Operations Coordinator

1 week ago

Somerset, United States Surgical Care Affiliates Full time
About Us
Surgical Care Affiliates is a leading provider of surgical services, dedicated to delivering high-quality patient care and exceptional service.
We have grown to 11,000 teammates who care for 1 million patients each year, supporting physician specialists in various aspects of patient care.
Our goal is to deliver on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

Job Description
The Business Office Representative Clerk will provide support to the facility by performing various business office functions as assigned.
This role requires strong organizational skills, attention to detail, and excellent communication skills.
The ideal candidate will have a background in healthcare and experience in surgery scheduling procedures.

Responsibilities
- Schedules surgeries in the surgery template in the computer, including pertinent information
- Handles calls from physician's offices regarding scheduling patients, surgeries, or associated calls
- Answers phone calls in a pleasant manner and deals with physician offices and patients' needs expeditiously
- Takes messages and transfers calls to other departments when necessary
- Performs pre-registration and obtains authorization from the physician's office prior to surgery
- Completes necessary paperwork for registration and uses the computer system to generate information for surgical/special procedures
- Maintains log for cancelled appointments
- Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes as needed
- Maintains a clean and orderly surgery scheduling area

Requirements
- High school diploma or equivalent required; associate degree or equivalent preferred
- Minimum three years of experience in healthcare and minimum one-year experience in surgery scheduling procedures preferred
- Ability to work independently and function within a team
- Basic knowledge of surgery scheduling, receptionist, and registration responsibilities
- Ability to handle stress
- Flexibility with hours and ability to work whatever shift is covered

Benefits
Competitive salary, benefits package, and opportunities for growth and development