Retail Customer Service Associate

6 hours ago


Clarksburg, West Virginia, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including the front-end area, cash registers, and surrounding areas.
  • Work collaboratively with other team members to achieve sales goals and provide a seamless shopping experience for members.
  • Participate in visual merchandising and inventory management activities to ensure a visually appealing store environment.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills, with the ability to work effectively with members, colleagues, and management.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage and performance-based bonus opportunities.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Paid time off and holidays.
  • Discounts on merchandise and services.
Why Join Our Team?

At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and opportunities for growth and development, and we are dedicated to making a difference in the lives of our members and the communities we serve.



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