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Treatment Coordinator

2 months ago


Stockbridge, Georgia, United States Great Expressions Dental Centers Full time
Job Summary:

At Great Expressions Dental Centers, we are seeking a highly skilled and compassionate Treatment Coordinator to join our team. As a key member of our patient experience team, this individual will play a critical role in ensuring that our patients receive the highest level of care and service.

Key Responsibilities:
  • Communicate Treatment Plans: Clearly explain and ensure that patients understand their treatment options, the importance of treatment to their overall health, and the financial options available to them.
  • Patient Advocacy: Listen to patients' concerns, provide guidance and support, and apply judgment and practical solutions to address their needs.
  • Financial Arrangements: Work with patients to obtain commitment to financial arrangement protocols and ensure that they understand their financial responsibilities.
  • Office Flow: Guide patients through the office flow to arrange appointments for follow-up treatment and ensure a smooth and efficient experience.
  • Compliance: Maintain strict compliance with Federal, State, and other regulations, including OSHA, WC, Dental Board, HIPAA, ADA, DOL, and Company policies and procedures.
Requirements:
  • Education: High School Diploma or GED with 4 or more years' experience in a dental office environment.
  • Knowledge and Skills: Familiarity with dental terminology, strong computer skills, including Microsoft Office and Healthcare Practice Management systems, ability to work with mathematical concepts, and excellent written and interpersonal communication skills.
  • Experience: Ideal candidates will have a Bachelor's degree in Healthcare Administration, Medical Sales, or other related degree, and a proven track record of developing highly productive working relationships.
What We Offer:

At Great Expressions Dental Centers, we are committed to diversity and inclusion and are proud to be an equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.