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Treatment Coordinator
2 months ago
At Great Expressions Dental Centers, we are seeking a highly skilled and compassionate Treatment Coordinator to join our team. As a key member of our patient experience team, this individual will play a critical role in ensuring that our patients receive the highest level of care and service.
Key Responsibilities:- Communicate Treatment Plans: Clearly explain and ensure that patients understand their treatment options, the importance of treatment to their overall health, and the financial options available to them.
- Patient Advocacy: Listen to patients' concerns, provide guidance and support, and apply judgment and practical solutions to address their needs.
- Financial Arrangements: Work with patients to obtain commitment to financial arrangement protocols and ensure that they understand their financial responsibilities.
- Office Flow: Guide patients through the office flow to arrange appointments for follow-up treatment and ensure a smooth and efficient experience.
- Compliance: Maintain strict compliance with Federal, State, and other regulations, including OSHA, WC, Dental Board, HIPAA, ADA, DOL, and Company policies and procedures.
- Education: High School Diploma or GED with 4 or more years' experience in a dental office environment.
- Knowledge and Skills: Familiarity with dental terminology, strong computer skills, including Microsoft Office and Healthcare Practice Management systems, ability to work with mathematical concepts, and excellent written and interpersonal communication skills.
- Experience: Ideal candidates will have a Bachelor's degree in Healthcare Administration, Medical Sales, or other related degree, and a proven track record of developing highly productive working relationships.
At Great Expressions Dental Centers, we are committed to diversity and inclusion and are proud to be an equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.