Operations Supervisor

1 week ago


Jacksonville, Florida, United States Bagels R Us Full time
Job Overview

Bagels R Us is looking for an experienced Deli Shift Manager to lead our team and drive success. As a key member of our operations team, you will be responsible for overseeing daily activities during your assigned shifts, ensuring seamless execution, exceptional customer service, and adherence to quality standards.

The estimated salary for this position is $48,000-$62,000 per year, depending on experience.

You will:

  • Direct a team of bagel makers, cashiers, and other staff members during assigned shifts.
  • Ensure efficient preparation and serving of high-quality bagels, sandwiches, and beverages according to established recipes and procedures.
  • Develop and implement effective training programs for team members on food handling, customer service, and safety protocols.
  • Manage inventory levels and order supplies as needed to ensure optimal stock levels.
  • Maintain cleanliness and sanitation standards in the deli area, including equipment and dining areas.
  • Address customer inquiries, concerns, and complaints in a prompt and professional manner.
  • Enforce company policies and procedures to maintain a positive work environment and ensure compliance with health and safety regulations.
  • Assist in opening and closing procedures of the deli.

Your qualifications should include:

  • Previous experience in a supervisory or leadership role in the foodservice industry.
  • Strong communication, leadership, and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Familiarity with food safety standards and procedures.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent; additional education or training in hospitality or food service is a plus.


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