Customer Service Specialist
3 weeks ago
At Graybar, we are looking for a highly motivated Customer Service Specialist to join our team. This Union (IBEW) position offers a 35-hour work week and provides an opportunity to make a difference in customers' lives.
Job Responsibilities:- Ensure every customer experience is top-notch in quality
- Handle incoming and outgoing customer calls and written correspondence in a professional and timely manner
- Sell Graybar goods and services on inbound calls
- Provide support on product selection and application
- Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims
- Strong communication skills
- Ability to handle a variety of customer situations with enthusiasm and tact
- Some retail or counter sales experience preferred
- High School education
- 2-year or 4-year degree preferred
The expected pay rate for this position is $23.00 per hour, depending on experience.
Why Work at Graybar?We believe that employees with diverse perspectives bring innovative thinking and solutions to our biggest challenges. We welcome people from all backgrounds, cultures, and experiences into our company because it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and feel a sense of belonging, ownership, and inclusion at Graybar. We treat everyone with dignity and respect and work to build a collaborative environment where employees can grow, learn, and make a difference.
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