Front End Store Associate Manager
5 days ago
The Front End Store Associate Manager plays a critical role in ensuring that customers receive exceptional service and that store operations run smoothly. As a member of the Front End team, you will be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
About the Position:
In this role, you will be responsible for ensuring store office functions are completed accurately and on time using accounting packets; communicating all cash variances to the Assistant Customer Service Manager. You will also be responsible for greeting each customer and using their name whenever possible, avoiding personal conversations with other associates when customers are present.
Responsibilities:
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
- Ensure work station and front end area of the store has a neat and clean presentation
Compensation and Benefits:
We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.
Requirements:
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
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