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Shift Supervisor

2 months ago


Arlington, Virginia, United States Big Husky LLC Full time
Job Summary

Big Husky LLC is seeking a highly skilled Shift Leader to oversee the daily operations of our team. As a Shift Leader, you will be responsible for:

Key Responsibilities
  • Supervise and Manage Staff: Lead a team of 4 or more employees on each shift, ensuring they are working efficiently and effectively.
  • Training and Development: Provide coaching and training to Pizza'olos to enhance their skills and knowledge.
  • Quality Control: Maintain fast, accurate service, positive guest relations, and ensure products meet company quality standards.
  • Administrative Duties: Execute tasks such as balancing cash drawers, inventory counts, and food safety standards.
  • Guest Experience: Ensure each guest is served courteously, quickly, and efficiently with a sincere, positive, and enthusiastic attitude from our Pizza'olos.
  • Cash Handling: Operate a cash register and maintain accurate cash handling procedures.
  • Food Preparation: Ensure the correct tools and procedures are used to prepare, build, and present perfect food.
  • Cleanliness and Organization: Maintain a clean, neat, and well-stocked area to ensure a smooth service experience.
Requirements
  • Education: A high school diploma or University degree is preferred.
  • Customer Service: Strong customer service skills are essential for success in this role.
  • Communication: Strong communication and writing skills are required for effective team management.
  • Analytical Skills: Ability to calculate and analyze data to inform business decisions.
  • Physical Demands: Good physical stamina to stand for 8 hours, lift 35-50 pounds, and perform tasks that require pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.