Customer Service Specialist
2 weeks ago
We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Capstone Insurance Group. As a key member of our team, you will play a vital role in providing exceptional service to our clients, addressing their queries, and resolving issues efficiently. With a strong focus on client satisfaction and retention, you will be responsible for ensuring seamless interactions between our clients and our agency.
Your primary responsibilities will include handling client inquiries, updating policy information, processing claims, and maintaining accurate records. You will work closely with our sales team to ensure that client policies are accurately quoted, bound, and serviced, supporting our agency's growth and retention efforts. To excel in this role, you will require a combination of technical skills, problem-solving abilities, and excellent communication skills to effectively interact with clients and colleagues.
What We Offer
In addition to competitive compensation, we offer a range of benefits, including paid time off, flexible scheduling, life insurance, career growth opportunities, retirement plan, and evenings off. If you are a proactive, client-centered professional with a background in insurance, we encourage you to apply today and grow with Capstone Insurance Group.
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