Restaurant Operations Manager

2 days ago


Siler City, North Carolina, United States Taco Bell Full time
Job Summary:

The General Manager is responsible for executing all restaurant administrative duties, providing leadership to ensure day-to-day operations are sustained at an acceptable level. This role requires strong leadership skills to drive customer satisfaction and team performance.

What We Offer:
  • Performance-based bonus pay every 4 weeks
  • Dental, vision, and health insurance with significant company contribution
  • Free meals during shifts
  • Paid time off starting at 3 weeks
  • STD, LTD, and Life Insurance
  • Scholarships and educational reimbursement programs
  • Retail discounts through brand perks programs
  • 401K with company match
  • Employee Assistance Program
Key Responsibilities:
  • Create value for shareholders through efficient operations, cost controls, and profit management
  • Effectively manage a corporate-owned restaurant within company policies and guidelines, ensuring 100% customer satisfaction
  • Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team
  • Ensure OSHA, local health, and safety codes are met
  • Control profit and loss by following cash control procedures, maintaining inventory, managing labor, and reviewing financial reports
  • Recruit, interview, and hire team members, conduct performance appraisals, and motivate and train
  • Have authority to hire and fire (or participate in those decisions)
  • Ensure maintenance of equipment, facility, and grounds through a preventative maintenance program
  • Ensure food quality and 100% customer satisfaction
  • Ensure complete and timely execution of corporate and local marketing programs
  • Ensure a safe working and customer experience environment by facilitating safe work behaviors
Requirements:
  • Dedication to providing exceptional customer service
  • Good communication skills and strong interpersonal and conflict resolution skills
  • Exceptional team building capability
  • Basic business math and accounting skills and strong analytical/decision-making skills
  • Basic personal computer literacy
  • College or university degree preferred but will consider experience
  • Supervisory experience in food service or retail environment with Profit and Loss responsibility


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