Customer Service Ambassador

4 weeks ago


Winter Park, Florida, United States Carl Nguyen - State Farm Agent Full time
Unlock Your Potential as a Customer Service Representative

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you

About the Role

As a Customer Service Representative with Carl Nguyen - State Farm Agent, you will be the face of our company, providing top-notch service to our clients and helping them navigate our insurance and financial products. Your exceptional communication skills, combined with your ability to think on your feet, will make you a valuable asset to our team.

Responsibilities
  • Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Employ a customer-centric approach to guide clients through our insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing our products and services.
What We Offer
  • Competitive hourly rate plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development opportunities
  • Abundant opportunities for career advancement within our agency
  • Licensing paid
Requirements
  • A genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • A collaborative spirit, thriving in a dynamic team environment.


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