Automotive Service Department Representative

4 weeks ago


Spearfish, South Dakota, United States Ray Autogroup Full time
Job Title: Automotive Service Department BDC Representative

The Ray Auto Group is seeking a highly motivated and organized Automotive Service Department BDC Representative to join our team. As a key member of our Service BDC team, you will be responsible for handling service department calls, emails, and leads, while maintaining a quality relationship with our current customer base and building new ones in a fast-paced environment.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, chat, or text
  • Address customer concerns and issues in a timely and professional manner
  • Make and schedule appointments accurately and completely
  • Maintain a general understanding of the repair process and explain it to customers
  • Provide exceptional customer service and build strong relationships with customers
What We Offer:
  • Comprehensive benefits package, including PPO, dental, and vision
  • Paid vacation and 401(k) retirement plan
  • Promote from within and paid training and development opportunities

We are looking for a team player who is passionate about delivering exceptional customer service and has a strong understanding of the automotive industry. If you are a motivated and organized individual who is looking for a challenging and rewarding role, we encourage you to apply.



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