Patient Advocate
2 days ago
We are seeking a highly skilled and compassionate Patient Advocate to join our team at Independent Emergency Physicians PC. As a Patient Advocate, you will play a vital role in ensuring that our patients receive exceptional care and support throughout their hospital stay.
Responsibilities- Round on inpatients to provide information on our hospitalist program and address any concerns or questions they may have.
- Assist patients with scheduling follow-up care after discharge from the hospital, ensuring a smooth transition to outpatient care.
- Communicate crucial medical information to outpatient providers and ensure necessary patient follow-up has been identified.
- Act as a resource to nursing leadership, unit managers, and ancillary staff for issues related to the hospitalist program.
- Review electronic medical records and convey requested information to IHP providers.
- Generate, maintain, and edit patient assignments in electronic medical records.
- Perform office duties, including answering phones, faxing, emailing, and data entry as needed.
- High school diploma required; associate's degree preferred.
- Administrative assistant/office management experience required.
- Three years of customer service experience; hospital experience preferred.
- Market-best compensation.
- Excellent benefits package.
- Paid time off.
- Collaborative team environment.
IHP was formed by its parent company, Independent Emergency Physicians (IEP), after experiencing over 20 years of success in the field of emergency medicine. We are a local, independent physician group providing outstanding clinical services and operational leadership for our hospital partners, as well as excellent compassionate care for our patients.
We are proud to serve over 290,000 patients annually and have a strong commitment to delivering high-quality care and exceptional patient experiences.
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