Quality Assurance Manager

3 days ago

Montgomery, Alabama, United States Berry Global Inc Full time

About the Role

Berry Global Inc. is seeking a Quality Assurance Manager to join our team at the Montgomery, Alabama location. As a Quality Assurance Manager, you will be responsible for providing supervision to employees assigned to the Quality Department in support of plant production and product quality requirements.

Key Responsibilities

  • Supervise employees in the Quality Department directly and indirectly through the Quality Supervisor; carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Develop cost savings initiatives relative to quality improvements and labor reduction throughout the site.
  • Monitor the results of quality of the production process; communicate information concerning quality to the Production Manager and Plant Manager; collaborate with Production Manager on quality issues.
  • Manage the safety of all Quality employees; hold quality employees accountable for checking the quality lab for safety/housekeeping hazards throughout the shift and addressing issues immediately.
  • Manage all customer complaints and ensure proper corrective actions are implemented and communicated back to the customer in a timely manner through the JDE or TICS system.
  • Report any environmental and safety infractions to the Environmental Health and Safety Manager as appropriate.
  • Participate in the safety programs by reporting and addressing unsafe conditions, unsafe acts, and close calls and entering near misses and observations into the Global Data Center (GDC).
  • Maintain good business relationships with division personnel in order to meet or exceed our goals.
  • Management representative for ISO and safety programs across the site; manage implementation of all quality systems to meet ISO 9001-2015 standards.
  • Optimize utilization of the Quality Management System for maximum department productivity and efficiency.
  • Identify and implement cost savings; monitor and report progress of cost initiatives.
  • Manage Quality Department budget and ensure compliance with cost initiatives and savings.
  • Represent the company's position and interest in collaborating with outside contractors, vendors, and quality consultants.
  • Identify training needs to develop Quality employees; provide ongoing coaching/counseling to Quality employees for employee performance and attendance.
  • Responsible for training employees, planning, assigning, and directing work; partner with the Human Resources Department for employee awards and disciplinary actions.

Requirements

  • High school diploma or GED equivalent; Bachelor's or Master's Degree in Business Management, Natural Sciences, Industrial Science, or Statistics preferred.
  • Professional certification in Quality preferred.
  • Extrusion, conversion, and/or blown film experience is a plus.
  • Excellent written, verbal, and interpersonal skills.
  • Ability to adhere to Berry's Safety, Health, and Environmental Vision, Policy, and Standards.
  • Primarily a day shift office position with a flexible work schedule.
  • Ability to stand, sit, kneel, bend, stoop, climb, reach, and crawl for extended periods multiple times per day.
  • Ability to lift up to 25 pounds unassisted.
  • Ability to work in warm, humid, and cool climates.
  • Ability to wear personal protective equipment (PPE) which includes safety glasses, safety goggles, hearing protection, steel toe shoes/boots, face shield, gloves, and face mask.
  • Dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers; willing to re-engineer processes from scratch.
  • Create a learning environment leading to the most efficient and effective work processes; look for ways to improve and promote quality; demonstrate accuracy and thoroughness; monitors own work to ensure quality.
  • Develop workable implementation plans; communicate changes effectively; build commitment and overcomes resistance; prepare and support those affected by change; monitor transition and evaluate results.
  • Understand business implication of decisions; display orientation to profitability; demonstrate knowledge of market and competition; align work with strategic goals.
  • Ability to organize and prioritize work activities and to handle multiple projects simultaneously.
  • Ability to make practical decisions without appreciable direction or advance preparation.
  • Computer literate with a working knowledge of Microsoft Office desktop applications and the ability to learn and operate JDE, Kronos, and other business management software.
  • Ability to work under high-pressure situations while maintaining a high degree of accuracy and professionalism.
  • Ability to travel.

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