Tech Support Specialist

5 days ago


Lebanon, Pennsylvania, United States Ruby Tuesday Full time
Job Summary:

As a Tech Support Specialist - Help Desk, you will be responsible for providing technical assistance to customers through various channels, including phone, email, and chat. Your primary goal is to resolve customer issues in a timely and professional manner.

About the Role:
  • Provide technical support to customers via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex issues
  • Document customer interactions and issue resolutions

Requirements:
  • 2+ years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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