Tech Support Specialist
5 days ago
As a Tech Support Specialist - Help Desk, you will be responsible for providing technical assistance to customers through various channels, including phone, email, and chat. Your primary goal is to resolve customer issues in a timely and professional manner.
About the Role:
- Provide technical support to customers via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Collaborate with internal teams to resolve complex issues
- Document customer interactions and issue resolutions
Requirements:
- 2+ years of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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