Salesforce Lead

3 days ago


New York, New York, United States GiveDirectly Full time
About GiveDirectly

GiveDirectly (GD) is a leading non-profit organization dedicated to reshaping international giving by providing cash grants directly to the world's poorest communities. With a mission to accelerate the end of extreme poverty, GD has raised over $1 billion since its inception in 2011 and delivered cash to over 1.5 million people in 15 countries.

Giving everyone the chance to lead a dignified life, free from poverty is a key priority for us at GiveDirectly. We strive to be transparent and accountable in our work, ensuring that our recipients are at the forefront of every decision we make.

Job Description

We are seeking an experienced Salesforce Lead to join our team as the sole owner of our Fundraising Salesforce platform. As a critical member of our global fundraising team, you will collaborate with leadership and cross-functional teams to shape our CRM strategy and vision, translate business requirements into Salesforce solutions, and develop and implement system improvements that empower our fundraising and global services teams to raise more money and operate efficiently.

The ideal candidate will combine technical expertise with a deep understanding of organizational needs to design and maintain a scalable, secure, and reliable system. From automating processes to enhancing data quality and integration, your work will directly support GiveDirectly's mission of helping people living in extreme poverty.

Key Responsibilities
  • Collaborate with leadership to shape a clear vision for the Fundraising CRM system and develop new capabilities that save users time and increase the effectiveness of fundraising activities.
  • Work with stakeholders to identify integrations, apps, and tools that enhance their fundraising capabilities.
  • Leverage Salesforce functionality to enhance and expand fundraising capabilities by automating manual processes with tools like Flows and Apex, and by developing features to track fundraising tasks, activities, and donor interactions.
  • Ensure exceptional data quality and system performance reflected by high stakeholder trust, consistent usage, and decreasing incidents as we scale.

This role requires strong technical skills, excellent project management abilities, and effective risk management practices. The successful candidate will have at least 3 years of experience working with Salesforce and will be proficient in Apex, Visualforce, Lightning Components, and Salesforce APIs.



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