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Optometry Patient Care Coordinator

2 months ago

Plymouth, Massachusetts, United States Ophthalmic Consultants Of Boston Full time
Optometry Patient Care Coordinator

Ophthalmic Consultants of Boston is seeking a skilled Optometry Patient Care Coordinator to join our Optometry & Optical Services team. This full-time opportunity offers a dynamic work environment with opportunities for growth and development.

Key Responsibilities:
  • Provide exceptional customer service to patients, providers, and staff
  • Manage patient communication, including phone calls, emails, and in-person interactions
  • Coordinate scheduling, including appointment management and waitlist maintenance
  • Process patient referrals, lab results, and other administrative tasks
  • Collaborate with providers and staff to ensure seamless patient care
Requirements:
  • At least one year of customer service and healthcare experience
  • Strong communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience with electronic medical records, specifically Epic
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment