Veterinary Care Coordinator

1 week ago


Chamblee, Georgia, United States VCA Animal Hospitals Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Care Coordinator to join our team at VCA Animal Hospitals. As a key member of our hospital staff, you will play a vital role in delivering exceptional client experiences and ensuring the seamless delivery of veterinary care.

Key Responsibilities
  • Provide exceptional client service and support, ensuring a positive experience for pet owners and their animals.
  • Assist veterinarians with electronic medical records, treatment plans, and client communication.
  • Coordinate treatments, book follow-up appointments, and activate prescription delivery.
  • Review discharge instructions, including medications, with clients and ensure a smooth transition of care.
  • Checkout and collect payment in the exam room, ensuring accurate and timely processing.
  • Follow up with clients to check on patients and communicate any test results.
Requirements
  • Friendly, outgoing, and persuasive personality.
  • Minimum 2 years of experience in hospitality, healthcare, or a related industry.
  • Excellent written and verbal communication skills.
  • Capable of listening to client concerns and providing solutions.
  • Action-oriented, independent, and a strong team player.
  • Comfortable working in a fast-paced healthcare environment.
  • Strong computer and technology skills.
  • Exceptional listening and transcription skills.
  • Ability to type 60wpm.
  • Comfortable around animals.
  • Willingness to assist with animal restraint, if needed.
Benefits
  • Competitive hourly pay starting at $15/hour, with opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days.
  • 401(k) with matching.
  • Tuition support and sponsorships for veterinary technology degree and more.
  • Free wellness and self-care resources.
  • Generous hospital discounts and product discounts.
  • Opportunities to give back through strong Shelter partnerships and VCA Charities.


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