Universal Banking Expert

4 weeks ago


Tucson, Arizona, United States Pima Federal Credit Union Full time

Pima Federal Credit Union is a growing financial institution with a strong commitment to community development and member satisfaction. We are seeking a Full-time Member Service Representative who can provide exceptional customer service, promote financial products and services, and help us achieve our mission to deliver smart, simple, personal banking solutions.

Responsibilities:

  • Provide exceptional customer service, answering questions, resolving issues, and promoting financial products and services
  • Process transactions, open and close accounts, solve problems, update member information, conduct loan application interviews, process loan applications, and present loan disclosures
  • Collaborate with colleagues to ensure seamless delivery of financial services and products

Requirements:

  • High school diploma or equivalent
  • One year of current financial institution experience as Teller or Member Service Representative OR two years of current sales, retail, or customer service experience with cash handling responsibilities
  • Intermediate-level proficiency with computers and software applications, including Microsoft Office, Word, and Excel

Benefits:

  • A competitive salary of $42,000 - $55,000 per year, depending on experience
  • A comprehensive benefits package, including insurance, retirement plans, and paid time off
  • The opportunity to work with a dynamic and supportive team
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