Front End Manager

3 days ago


Atlantic Beach, North Carolina, United States Food Lion Full time
About This Role:

We are seeking a highly skilled Customer Service Leader to join our team at Food Lion. As a key member of our front end staff, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive shopping experience.

Responsibilities:

  • Deliver fast, easy, flexible, and friendly service to customers
  • Work closely with the Customer Service Manager and Assistant Customer Service Manager to maintain high standards of service delivery
  • Contribute to maximizing sales through excellent customer service
  • Ensure accurate and timely completion of store office functions
  • Stay up-to-date with office procedures, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar
  • Maintain a clean and organized workspace and front end area
  • Have a strong understanding of sales associate register functions and Front End accounting services
  • Communicate effectively with colleagues and management
  • Participate in ongoing training and development programs

Requirements:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Meet minimum age requirements to perform specific job functions
  • Meet physical requirements of the position, with or without reasonable accommodations

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