Retail Sales Specialist

2 days ago


Castle Rock, Colorado, United States Express Full time

About Express

At Express, we're a fashion brand that's all about empowering our customers to express themselves with confidence. We're looking for a talented Retail Sales Associate to join our team in Castle Rock Outlets @ Castle Rock.

Responsibilities:

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Key Responsibilities
  • Provide a Great Customer Experience
  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate allissues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
  • Other essential functions may occur as directed by your supervisor.

Requirements:

  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

Benefits and Compensation:

  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

This role offers a competitive salary range of $14.42-$24.70 per hour, depending on experience and qualifications.



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