Restaurant Operations Manager

5 days ago


Milwaukee, Wisconsin, United States Toppers Pizza Full time

Job Title: Restaurant Operations Manager

Estimated Salary: $52,000 - $70,000 per year

About the Position

The Restaurant Operations Manager plays a crucial role in maintaining the overall efficiency and effectiveness of our restaurant operations. This leader will oversee daily activities, ensuring high-quality services and customer satisfaction.

Key Responsibilities
  • Supervise team members, assigning tasks based on their skills and shift needs.
  • Monitor and maintain cleanliness, sanitation, food quality, and guest satisfaction.
  • Enforce company policies and procedures, providing guidance and feedback as required.
  • Support delivery drivers by sharing knowledge of delivery areas and traffic patterns.
  • Resolve customer complaints efficiently and effectively.
  • Develop and deliver training programs for new staff members.
  • Manage cash handling and prepare deposits accurately.
Requirements
  • Must be eligible to work in the United States.
  • Age 18 or older.
  • Reliable transportation.
  • Previous quick-service restaurant or supervisory experience.
  • Serve-Safe certification preferred.


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