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Assistant General Manager
2 months ago
Job Summary:
Twin Peaks University Dr Unit A is seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for overseeing daily operations and ensuring the smooth running of the restaurant.
Key Responsibilities:
- Oversee daily operations, including managing staff, inventory, and customer service.
- Train and supervise staff members to maintain high standards of customer service and ensure excellent food quality.
- Develop and implement strategies to increase sales and profitability, including analyzing sales data and identifying areas for improvement.
- Handle customer complaints and resolve issues promptly, ensuring a positive customer experience.
- Monitor inventory levels and order supplies as needed, ensuring efficient operations and minimizing waste.
- Collaborate with the General Manager to create and implement marketing campaigns, including social media and local advertising.
- Conduct regular staff meetings and performance evaluations to ensure staff are meeting expectations and provide feedback for improvement.
Requirements:
- 2+ years of experience in a restaurant management role.
- Proven track record of increasing sales and profitability.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High school diploma or equivalent required; degree in hospitality or business preferred.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.