Bakery/Deli Team Member

4 days ago


Ogden, Utah, United States Kroger Full time
About This Role

We are seeking a highly motivated and customer-focused Bakery/Deli Clerk to join our team at Kroger. As a key member of our grocery team, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting with sales and profit goals.

Key Responsibilities
  • Customer Service: Create an outstanding customer experience through exceptional service, ensuring customers feel welcome, important, and appreciated.
  • Store Operations: Maintain a safe and clean environment, adhering to all food safety regulations and guidelines.
  • Sales and Profit Goals: Assist the department manager in reaching sales and profit goals, monitoring quality assurance standards, and reporting any discrepancies.
  • Product Knowledge: Gain and maintain knowledge of products sold within the department, responding to customer questions and making suggestions.
  • Inventory Management: Maintain awareness of inventory/stocking conditions, noting any discrepancies and reporting to the department manager.
  • Teamwork: Promote trust and respect among associates, creating an environment that enables customers to feel welcome and appreciated.
Requirements
  • Customer Service Skills: Ability to handle stressful situations, provide effective communication, and maintain a positive attitude.
  • Math Skills: Basic math skills, including ability to handle cash and operate a computerized scale.
  • Food Safety: Ability to obtain a current food handlers permit once employed.
  • Teamwork: Ability to work collaboratively with associates to achieve sales and profit goals.
Desired Qualifications
  • Customer Service Experience: Previous customer service experience, preferably in a retail or food service environment.
  • Bakery or Deli Experience: Experience working in a bakery or deli environment, preferably in a grocery store setting.
  • Retail Experience: Previous retail experience, preferably in a grocery store setting.


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