Service Advisor

1 month ago


Wasilla, Alaska, United States Kendall Dealership Holdings LLC Full time
Job Description

Kendall Auto Group, a leading family-owned and operated dealership in the Pacific Northwest, is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in delivering an exceptional customer experience by providing accurate and efficient service solutions.

Key Responsibilities:

  • Interface with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance
  • Verify work was properly performed and diagnosed
  • Research vehicle history to make educated recommendations
  • Input and maintain customer information
  • Complete work tasks in an efficient and organized manner
  • Communicate with customers through various channels, including telephone, email, and chat systems
  • Schedule service appointments

Requirements:

  • Knowledge of automobile repair and maintenance
  • 2 years of service writing experience
  • Valid driver's license and good driving record

About Kendall Auto Group:

Kendall Auto Group is a family-owned and operated company with a rich history dating back to 1937. We are committed to delivering an unrivaled customer experience through our highly motivated, knowledgeable, and caring team of professionals. We are dedicated to being exceptional stewards of the communities we operate in and strive to go above and beyond every day for our employees and customers.