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Quality Assurance Coordinator
1 week ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at MPF Federal. The successful candidate will be responsible for analyzing incoming documents and reports, performing data entry, and maintaining accurate records.
Key Responsibilities:- Analyze complex documents and reports to ensure completeness and compliance with customer guidelines.
- Perform timely and accurate data entry using multiple screens in the customer's system.
- Maintain paper and electronic records according to established guidelines.
- Provide support to stakeholders and users through phone calls and emails.
- Perform quality assurance and control tasks with attention to detail.
- High School Diploma or equivalent.
- Minimum 3 years of experience in records and document management.
- Ability to read, analyze, classify, and interpret complex narrative submissions.
- Experience in document processing and quality control activities.
- Proficiency in using computers and Microsoft Office.
