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Field Support Representative II

1 month ago

Atlanta, Georgia, United States Canon U.S.A., Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Field Support Representative II to join our team. As a Field Support Representative II, you will be responsible for providing administrative support to our clients, including mailroom and reception duties, as well as performing various administrative tasks.

Key Responsibilities
  • Customer Service: Ensure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
  • Mailroom and Packages: Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
  • Supplies, Copying, Faxing, and Administration: Organize and distribute supplies to clients. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
Requirements
  • High school diploma or equivalent
  • 1-3 years' experience working in a mailroom or professional office environment
  • Basic knowledge of metering, weighting, logging and other shipping procedures
  • Basic computer skills required
What We Offer

We offer competitive pay and benefits, comprehensive training and development programs, and a company focused on creating a positive work and client environment.