Supervisory Clerk

4 weeks ago


Kansas City, Missouri, United States Internal Revenue Service Full time
Job Summary

As a Front Line Manager with the Internal Revenue Service, you will play a critical role in leading a team of professionals in the Taxpayer Services Division. This position is responsible for overseeing the work of subordinates, setting priorities, and preparing schedules for completion of work. You will also be responsible for assigning work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.

Key Responsibilities

Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
Give advice, counsel or instruction to employees on work and administrative matters.
Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
Identify developmental and training needs of employees, providing or arranging for needed development and training.
Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Requirements

Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
Undergo a review of prior performance/conduct and an income tax verification.
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting."
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service.
One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Working Conditions

This is a non-bargaining unit position. The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. This is a Seasonal Position. - Season is from 6-8 Months. Employees who work a seasonal work schedule are placed in non-pay status or recalled to duty as workload or budget dictates and in accordance with their seasonal employment agreement.
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