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Food Service Operations Manager

2 months ago

Greencastle, Indiana, United States Compass Group, PLC Full time

Job Summary:

We are seeking a skilled Food Service Operations Manager to join our team at Compass Group, PLC. As a key member of our food service team, you will be responsible for coordinating the activities of other food-service employees to ensure a seamless and enjoyable dining experience for our customers, staff, and visitors.

Key Responsibilities:

  • Provide quality customer service by providing one-on-one attention to detail and ensuring that all customer needs are met.
  • Coordinate the activities of other food-service employees to ensure efficient and effective service delivery.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless service delivery and to identify opportunities for improvement.
  • Monitor and control food costs, labor costs, and other operational expenses to ensure profitability.

Requirements:

  • Proven experience in food service operations management, preferably in a restaurant or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve operational issues.
  • Ability to work in a fast-paced environment and to prioritize multiple tasks and responsibilities.
  • High school diploma or equivalent required; degree in hospitality, food service management, or related field preferred.