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Operations Manager

2 months ago

Dayton, Ohio, United States Illuminate Full time

About the Role

Illuminate seeks an exceptional Operations Manager to join our mission-focused team. The successful candidate will be responsible for maintaining and enhancing our applications and underlying services/microservices, identifying future capability needs, and eliminating overlaps.

Key Responsibilities

  • Support the Program Manager by overseeing Task Order operations to ensure all applications are up and functioning to the satisfaction of the customer.
  • Document procedures, project status, schedules, critical operations, and issues on all projects.
  • Participate in meetings, reviews, and exchanges with CO, COR, and other government officials.
  • Develop and deliver training as requested by the government to support applications.
  • Validate that all code and supporting documentation is available and Electronic Continuity Books (ECBs) are established and populated during Transition.
  • Manage the Integrated Master Schedule to include application ECP schedules and projects using government programs/systems.
  • Develop, design, and manage Performance Metrics Dashboard.
  • Participate in relevant DevSecOps processes to ensure security is baked into any development.

Qualifications

  • Top Secret//SCI clearance.
  • Current Counterintelligence (CI) polygraph.
  • Bachelor's Degree in business, information technology, or information management and 8 years of experience.
  • Experience with program/application operations.
  • Well-versed in infrastructure, server-side application, and client-side application monitoring.
  • Strong risk management skills, excellent communication, teamwork, leadership, and conflict management skills.
  • Ability to analyze and prioritize needs, requirements, and other issues.
  • Experience working with development/engineering teams within the DoD/IC.

Preferred Qualifications

  • Bachelor's degree in information technology or information management and eight years of comparable work experience.
  • Desired skills include up to ten or more years of program/application operations experience.
  • Prefer candidates with experience in the Intelligence Community.
  • Candidate must be analytical and effectively able to prioritize needs, requirements, and other issues.
  • Prospective candidates should have strong risk management skills, excellent communication, teamwork, leadership, and conflict management skills.
  • Preferred DoD 8570 compliant at IA Technical (IAT)/IA Management (IAM) Level 2.