Dining Room Operations Manager

19 hours ago

Elizabeth, New Jersey, United States Masonic Village at Elizabethtown Full time
Assistant Dining Room Supervisor

At Masonic Village at Elizabethtown, we are seeking a highly skilled and experienced Assistant Dining Room Supervisor to join our team. As a key member of our Food Services Department, you will play a vital role in ensuring the highest quality of service and dining experience for our residents and guests.

Key Responsibilities:
  • Assist in coordinating and supervising customer relations and services, event organizing, marketing, and training of employees in the Restaurant at Clubhouse and Courtyard Cafe, Restaurant at Eisenlohr, Restaurant at Grand Lodge Hall, Three Loaves Cafe, Pub and/or Freemason Terrace View.
  • Knowledge of Federal, State and local regulations that pertain to food and nutritional care in a long term care setting, and the Pennsylvania Liquor Law pertaining to serving alcoholic beverages.
  • Knowledge of local, state and federal sanitation regulation and HACCP guidelines and the ability to implement effective food safety programs, includes both sanitation and HACCP, in accordance with regulatory guidelines
  • Knowledge of style of dining services and quality of food preparation, banquet management, effectively integrating appropriate services to each dining area and function.
  • Proficient in managing proper inventory and ordering of non-food supplies used in the Food Services Department.
  • Direct seating of residents and servers to assure proper dining services. Maintains prompt and courteous service, making adjustments following complaints.
  • Coordinate the setting up tables and the serving of food for regular and special meals.
  • Inspect the dining room and equipment for cleanliness and condition, and generate work order if necessary.
  • Maintain record of meals served to residents, visitors, and cash operation daily.
  • Processes bi-weekly payroll in the absence of the Dining Room Supervisor.
  • Maintain Food Services' systems such as resident comment data base, Card Watch, Resident billing system (MVP cards), and Computrition related process at Masonic Village at Elizabethtown.

Requirements:
  • One to two years of experience in hospitality industry supervision required.
  • Good written and oral communication and proficient with computer applications.

About Us:
Masonic Village at Elizabethtown is a leading provider of award-winning care and services across the state of PA. We are driven by our Mission of Love to assist individuals in realizing their potential and enjoying the highest possible quality of life. Our team is committed to providing heartfelt customer service and contributing to a positive work environment. We offer industry-leading benefits, including $0 cost medical coverage option, vacation time, paid holidays, tuition and educational reimbursement, discounts for onsite daycare, cell phone discounts, weekend differentials and additional shift differentials, and employer matched retirement savings with free financial planning.

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