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Teller - 20 hours - Hayden Lake Position
2 months ago
We are seeking a Teller to join our team in Hayden Lake. As a Teller, you will be responsible for providing exceptional customer service and processing transactions in a fast-paced environment.
Key Responsibilities:- Support customer engagement by processing teller transactions and sharing digital solutions
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
- Receive direction from managers and exercise judgment within defined policies and procedures
- Escalate questions and issues to more experienced roles
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers' financial needs
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Customer service focus with experience handling complex transactions across multiple systems
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and team members
- Experience working with others on a team to meet customer needs
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Well-organized, independent, and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting
- Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
- A competitive salary and robust benefits package
- Opportunities for growth and development
- A supportive and inclusive work environment
- A chance to make a difference in the lives of our customers and communities
Apply today and take the first step towards a rewarding career with Wells Fargo.