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Relief Security Officer
2 months ago
Position Title: Relief Security Officer at ICTS
Location: Avonmouth
Role Overview: As a Relief Security Officer, you will be responsible for delivering exceptional customer service while ensuring the safety and security of our logistics operations. An SIA licence is a prerequisite for this position.
- Access Management: Oversee the entry and exit of employees, visitors, and contractors, including the issuance of keys and identification badges.
- Site Patrols: Conduct regular foot patrols to monitor activities and identify any potential security breaches.
- Search Procedures: Perform bag and body searches utilizing hand-held metal detectors.
- Screening Operations: Use walk-through scanners to screen individuals entering the premises.
- Incident Management: Investigate and address incidents in a professional manner.
- Customer Interaction: Respond to inquiries and requests from customers and visitors.
- Record Keeping: Maintain accurate records through both digital and paper-based systems.
- CCTV Monitoring: Monitor surveillance cameras and alarm systems to ensure safety.
Expectations:
At ICTS, we prioritize the development of promising talent by providing the necessary resources and opportunities for career advancement.
- Adhere to both Client and ICTS quality control standards and procedures.
- Ensure the safety and security of personnel, visitors, and property.
- Represent ICTS and the client in a positive manner.
- Perform additional duties as requested by the client.
Qualifications & Skills:
This role requires strong IT skills, proficiency in report writing, and effective visitor management. Key qualifications include:
- Ability to think quickly in a fast-paced, results-oriented environment.
- Outstanding customer service and organizational abilities.
- Proficiency in computer applications (MS Word, Excel, mobile platforms).
- Previous experience in security is beneficial.
- Strong communication and teamwork skills.
If selected, you will need to complete the necessary vetting process, which includes providing documentation for your work rights, NI number, and address. This role involves varied shift patterns, requiring both reliability and flexibility.
Benefits:
- Provision of full uniform and personal protective equipment (PPE).
- Flexible working hours.
- Comprehensive training and opportunities for career progression.
- Personal Pension Scheme.
- Health Insurance Scheme.
- Access to a discount shopping platform.
- Employee Assistance Programme.
- Cycle to Work Scheme.
Founded in 1987, ICTS specializes in delivering integrated security and customer services across various sectors, emphasizing fairness and respect for individuals from all backgrounds.