Installation Specialist

3 days ago


Albany, New York, United States Safe Haven Security Full time
Job OverviewAt Safe Haven Security, we are dedicated to providing top-notch security solutions to families across the country. As an Installation Technician / Security Advisor, you will play a vital role in ensuring the proper functioning and optimal performance of security systems, providing our customers with peace of mind and protection.Key Responsibilities
  • Install and configure security alarm systems, including control panels, sensors, cameras, and other related equipment.
  • Engage with customers to understand their security needs and recommend tailored solutions.
  • Diagnose and troubleshoot technical issues related to security systems, identifying root causes and implementing effective solutions.
  • Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs.
  • Educate customers on the proper use and functionality of their security systems, ensuring they are comfortable and confident in operating the equipment.
  • Maintain accurate and up-to-date documentation of all installations and repairs.
  • Stay current with industry developments and advancements in security technology.
Requirements
  • Basic tools necessary for the job duties.
  • Proficiency in installing, troubleshooting, and maintaining security alarm systems.
  • Excellent communication and interpersonal skills to interact with customers in a professional and courteous manner.
  • Ability to diagnose and resolve technical issues efficiently.
About Safe Haven SecuritySafe Haven Security Services LLC is a leading provider of ADT-monitored smart home and security services. With over 2,500 employees in 110 metro areas across 43 states, we are committed to delivering exceptional customer service and innovative security solutions. We are proud to be an Equal Opportunity / Affirmative Action employer, dedicated to creating a diverse and inclusive work environment.

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