Head of Reference Services

2 weeks ago


Macon, Georgia, United States Middle Georgia Regional Library Full time
Job Title: Head of Reference

Are you a passionate advocate for lifelong learning and community engagement? Do you have a strong commitment to public service and a track record of success in developing and delivering innovative library services?

About the Role:

The Head of Reference will lead a team of dedicated professionals in providing exceptional patron service and ensuring the effective delivery of library services, programs, and technology. This key leadership role will be responsible for upholding all Middle Georgia Regional Library policies and procedures, as well as budgeting, collections, and statistical and financial reporting.

Key Responsibilities:
  • Maintain effective communication with the local community to develop and deliver relevant library services.
  • Conduct reference interviews with patrons to address special research needs and provide expert guidance on navigating the public access catalog and electronic resources.
  • Develop and implement public relations programs to increase public awareness and support of library programs and services.
  • Oversee training for automated library systems and participate in professional conferences and workshops to stay current on industry developments.
  • Provide instruction and actively participate in the development and design of classes on use of the library and its resources, as well as computer skills.
  • Compile bibliographies and develop library user guides, both printed and electronic.
Requirements:
  • MLS/MLIS from an ALA-accredited university.
  • 2-4 years of related public library experience.
Benefits:
  • Vacation (accrual starting at 20 days per year).
  • Sick Leave (10 days per year).
  • 11 paid holidays per year.
  • Macon-Bibb County life insurance.
  • Teachers Retirement System of Georgia defined benefit retirement plan (401A) – 6% employee contribution, 19.98% employer contribution.
  • State Health Benefit Plan (medical insurance).
About Middle Georgia Regional Library:

Middle Georgia Regional Library serves seven counties through 19 locations across central Georgia, with a vision of creating a literate, engaged, and enlightened community. Our mission is to connect all people to the information necessary to improve their lives through excellent services and materials.



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