Pediatric Medical Assistant

3 weeks ago


Orlando, Florida, United States the Franz Center Full time

Are you passionate about delivering exceptional patient care? We are seeking a skilled Medical Assistant/Front Desk professional to join our team at The Franz Center, a pediatrician's office focusing on Integrative Medicine, Chinese medicine, and Homeopathy. As a hybrid role, you will be responsible for both front desk administrative duties and clinical support in a fast-paced environment.

We offer a competitive salary of $42,000 - $52,000 per year, depending on experience, to support your growth and well-being. In this role, you will have the opportunity to work with a compassionate and patient-focused team, promoting long-term health and vitality for families.

Key Responsibilities:

  • Greet and check-in patients in a professional and friendly manner
  • Schedule appointments and manage patient calendars
  • Answer phone calls and respond to inquiries
  • Handle patient registration, billing, and payments
  • Manage medical records and ensure confidentiality
  • Maintain office inventory and manage supplies
  • Assist with patient communication and handle patient concerns
  • Ensure compliance with office policies and confidentiality standards
  • Provide general administrative support to the office team

Clinical Support Duties:

  • Take patient vitals and room patients prior to examination
  • Perform swab testing and specimen collection
  • Assist with diagnostic tests and procedures
  • Prepare and maintain medical equipment for use
  • Document patient information and charting in electronic health records (EHR)
  • Assist physicians during patient examinations
  • Promote infection control and maintain safety protocols
  • Educate patients and families on health topics and treatments
  • Assist with patient support, including parental communication and coordination
  • Help prepare for the next patient and ensure the flow of the clinic
  • Assist with additional procedures or tests, including administering vaccines


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