Retail Key Holder

4 weeks ago

Baton Rouge, Louisiana, United States Tailored Brands Inc Full time
Job Summary

We are seeking a highly motivated and experienced Retail Key Holder to join our team at K&G Fashion Superstore. As a Retail Key Holder, you will play a key role in supporting the store management team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence.

Key Responsibilities
  • Partner with Store Manager to lead store staff to achieve sales, service, and operational expectations
  • Model company values and lead by example as an active coach
  • Communicate priorities and sales driving information effectively to ensure store staff is equipped to maximize business
  • Assist in recruiting store staff and contribute to an inclusive store environment
Performance Expectations
  • Support the management team in achieving store business plans, including sales, customer service, and operational goals
  • Understand how to leverage store reports to inform business decisions
  • Participate in driving business outreach opportunities and communicate leads to Store Manager
  • Identify performance opportunities and partner with management team to contribute to development plans
Operational Excellence
  • Partner with management team to ensure proper staffing to effectively execute initiatives and operational tasks
  • Assist management team with training store staff on internal operational functions
  • Stay informed on corporate communication, directives, initiatives, policies, and procedures
  • Support the management team with implementing store programs to increase efficiencies in sales, service, operations, and branding
Workplace Culture
  • Contribute to an engaged and inclusive store environment where opinions and contributions are recognized and valued
  • Support a culture of learning and development, ensuring training tools are leveraged
  • Serve as a role model to all store team members and provide enthusiastic motivational leadership
  • Partner with management team to conduct regular store meetings ensuring all store team members are up to date with company directives
Customer Experience
  • Assist in training the store team on customer service expectations to create an exceptional customer experience
  • Leverage customer feedback to prevent or resolve customer concerns
  • Collaborate with management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction
Qualifications
  • Minimum of 1 year of Retail or Sales experience
  • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business
  • Self-motivated, results-oriented, strategic thinker
  • Strong organizational and leadership skills
  • Excellent written and verbal communication skills
  • Demonstrates active listening and problem-solving skills
  • Proven ability to train and develop high-performing store teams
  • Proficient in technology systems, applications, Microsoft Office, and video conferencing
  • Ability to operate a computer and POS System

Physical Requirements: Ability to stand and walk for the majority of work shifts, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and/or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity: Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

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